Q: Do you rebuild nozzles?
A: Yes. Catlow was founded on the rebuilt nozzle business and we appreciate that you place value in your used nozzle cores.
Q: What nozzles do you rebuild?
A: Elite, Elite Pressure-Sensitive, 1A, Secur-Flo, Max 1, Max 1 Pressure-Sensitive and RV90 using a Catlow CV90 core only.
Q: How do I order Rebuilt nozzles using my old cores?
A: You need an RGA (Returned Goods Authorization) Number.
- Call Customer Service for an RGA (Returned Goods Authorization) number at 800-222-8569 (1-800-2-CATLOW)
- E-mail customer service at firstname.lastname@example.org
- Fax your request to (855) 324-3998
Upon receipt of your cores we will enter your order at the exchange price. If you send more cores than you order requires they will be put into a core bank for future use.
Q: Can I order rebuilt nozzles and send cores in later?
A: Yes, depending on availability of cores. Nozzle cores may be returned within sixty (60) days from the invoice date to receive full credit against the core charge invoice. It’s always like for like exchange. Please see above explanation for requesting an RGA.